Refunds Policy

At Windows Cleaning Service, your satisfaction matters to us.

• If you are not satisfied with the service provided, please notify us within 24 hours. We will offer a free re-clean to correct the issue.
• If you remain unsatisfied after the re-clean, and the issue is due to our fault, we may offer a full or partial refund.

Refunds are not available for:

• Situations beyond our control (e.g., inaccessible windows, bad weather)
• Late cancellations or no-shows
• Services completed as agreed
• Refunds will be processed within 5–10 working days to your original payment method.

For refund requests, please email sales@windowscleaningservice.co.uk.