Rescheduling & Cancellation Policy

We understand that plans can change.

• Customers may reschedule or cancel appointments with at least 24 hours’ notice before the scheduled time.
• Cancellations made less than 24 hours before may incur a 50% service charge.
• If our team cannot access the property upon arrival, it will be treated as a missed appointment and may be charged in full.
• In the event of bad weather or unsafe conditions, we may reschedule for safety reasons at no cost to you.

To reschedule, email or call sales@windowscleaningservice.co.uk.